Terms & Conditions
Last Updated: 1 April 2025
Welcome to Pylzex Studio. These Terms and Conditions ("Terms") govern your use of our website located at pylzex.com (the "Website") and the professional architectural visualization services we provide (the "Services"). By accessing the Website or engaging our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Website or Services.
1. Definitions
- "The Company," "We," "Us," "Our" refers to Pylzex Studio, a trading name, with its principal place of business in London, United Kingdom.
- "Client," "You," "Your" refers to any individual, company, or entity accessing our Website or engaging our Services.
- "Deliverables" refers to the final output of our Services, including but not limited to 3D renderings, cinematic animations, and interactive virtual reality applications.
- "Client Materials" refers to any data, information, or materials provided by the Client to Us, including CAD files, architectural drawings, mood boards, and specifications.
- "Intellectual Property Rights" means all patents, rights to inventions, copyright and related rights, trademarks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
2. Website Use
2.1. Permitted Use
You are permitted to use our Website for your own personal and commercial purposes to view information about our Services, browse our portfolio, and contact us for inquiries. You may print and download material from this Website provided that you do not modify any content without our consent.
2.2. Prohibited Use
You must not use our Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website. You must not use our Website in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity. You must not use data collected from our Website for any direct marketing activity.
2.3. Website Content
All content on this Website, including text, graphics, logos, and images, is the property of Pylzex Studio or its content suppliers and is protected by international copyright laws. While we take all reasonable steps to ensure that the information on this Website is up to date and accurate at all times, we do not guarantee that all material is accurate and/or up to date.
3. Engagement of Services
3.1. Quotations and Proposals
All quotations and proposals for our Services are provided based on the information and Client Materials supplied by you. Quotations are valid for a period of 30 days from the date of issue unless otherwise stated. A quotation is not a binding contract until a formal Service Agreement is signed or a project is confirmed in writing (e.g., via email) and any required initial payment is made.
3.2. Client Obligations
To enable us to perform our obligations, you shall cooperate with us and provide any Client Materials and information as reasonably required by us in a timely manner. You warrant that you own or have the necessary licenses for all Client Materials provided to us and that our use of such materials will not infringe the Intellectual Property Rights of any third party.
3.3. Revisions and Feedback
Our standard service includes a specified number of revision rounds as outlined in the project proposal (typically two). These revisions must be provided in a clear and consolidated manner at the designated stages of the project. Additional revisions beyond the agreed scope will be chargeable at our standard hourly rate.
4. Intellectual Property Rights
4.1. Our Intellectual Property
We retain full ownership of all Intellectual Property Rights in any methodologies, software, and proprietary techniques used to create the Deliverables. We also retain a perpetual, worldwide, royalty-free license to use the final Deliverables for our own promotional purposes, including in our portfolio, on our website, and in social media, unless a specific non-disclosure agreement (NDA) has been signed to the contrary.
4.2. Client License
Upon receipt of full and final payment for the Services, we grant the Client an exclusive, perpetual, worldwide license to use the final Deliverables for the purposes outlined in the project proposal. This typically includes use for marketing, presentations, planning applications, and sales related to the specific project for which the visuals were created. This license does not permit the Client to resell the Deliverables as standalone assets or to use them for any project other than the one specified without our prior written consent.
4.3. Client Materials
The Client retains full ownership of all Intellectual Property Rights in the Client Materials. You grant us a non-exclusive, royalty-free license to use, reproduce, and modify the Client Materials solely for the purpose of providing the Services.
5. Payment Terms
5.1. Fees and Invoicing
The fees for our Services will be as set out in the accepted quotation or Service Agreement. Unless otherwise agreed, our standard payment structure is 50% of the total project fee upfront to commence work, and the final 50% upon completion and prior to the delivery of the final, high-resolution, unwatermarked Deliverables.
5.2. Late Payment
If any invoice is not paid within 14 days of its due date, we reserve the right to charge interest on the overdue amount at a rate of 4% per annum above the Bank of England's base rate. We also reserve the right to suspend work on the project until payment is received.
6. Confidentiality
Each party agrees to keep confidential all information of the other party that is marked as confidential or that ought reasonably to be considered confidential. This obligation will not apply to any information that is publicly available, already known to the receiving party, or required to be disclosed by law.
7. Disclaimer and Limitation of Liability
7.1. Disclaimer
Our Services and Website are provided "as is" and "as available" without any representation or warranty, whether express, implied, or statutory. While we strive for the highest level of realism and accuracy, we do not warrant that the Deliverables will be completely error-free or that they will meet all of your subjective expectations beyond the technical specifications agreed upon.
7.2. Limitation of Liability
To the maximum extent permitted by law, Pylzex Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Website or Services; (b) any conduct or content of any third party; or (c) unauthorized access, use, or alteration of your transmissions or content.
Our total liability to you in respect of all losses arising under or in connection with the Services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the total fees paid by you for the specific project from which the liability arose.
8. Termination
We may terminate or suspend your access to our Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. A project engagement governed by a Service Agreement may be terminated according to the clauses within that agreement. If a project is cancelled by the Client after work has commenced, the initial 50% payment is non-refundable to cover work already performed.
9. General Provisions
9.1. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any dispute arising out of the Terms or the Services.
9.2. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. By continuing to access or use our Website or Services after those revisions become effective, you agree to be bound by the revised terms.
9.3. Contact Us
If you have any questions about these Terms, please contact us at [email protected].